Code result

P2E72

Hybrid/EV Battery Pack B Cell Thickness Sensor Circuit Low

High severity

What it means

The cell thickness sensor of HV battery pack B reports voltage below the expected window. Cell-group voltage monitoring is the foundation of HV battery safety — drift here triggers contactor opening, charge inhibit, and reduced power to protect the pack.

Is it safe to drive?

No — stop driving

This code can put the vehicle into limp or reduced-power mode. Avoid extended driving and have the vehicle diagnosed promptly.

Most likely causes

  • Signal wire shorted to ground

    high

    One of the most commonly reported causes for this code — check this first.

  • Internal sensor short

    medium

    A plausible cause — test and verify before replacing parts.

  • Connector pins corroded - high contact resistance

    low

    Less common, but worth ruling out after the more likely causes.

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