Code result

U0144

Lost Communication with Personalization Module \"B\"

Moderate severity

What it means

The Personalization Module "B" has stopped transmitting on the vehicle data bus, so other control units no longer receive its messages. Driver-profile settings (seats, mirrors, presets) are not applied. Typical causes are loss of power or ground at the module, an open or shorted CAN/LIN bus wire, a connector fault, or an internal module failure.

Is it safe to drive?

Use caution

The vehicle is usually drivable for short distances, but the problem can worsen or affect emissions. Diagnose and repair as soon as practical.

Most likely causes

  • Personalization module unpowered

    high

    One of the most commonly reported causes for this code — check this first.

  • CAN wiring to personalization module broken

    medium

    A plausible cause — test and verify before replacing parts.

  • Gateway module routing CAN messages incorrectly

    low

    Less common, but worth ruling out after the more likely causes.

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